Privacy Policy

Welcome to Botinz!

This Privacy Policy describes your privacy rights regarding how and when we collect, use, store, share, and protect your information across our website, APIs, applications, email notifications, and tools regardless of how you use or access them.

Botinz Enterprises (“Botinz”, “us” or “we”) understand that your (“user”, “you”, “your”) privacy is essential to you. Hence, we are devoted to respecting your privacy and protecting your personal information, that is any information that can identify you as an individual or person (“Private/Personal Data”). This privacy policy describes how we manage and safeguard your Data in connection with Botinz where we are a data controller.

As with our Terms of Service, which govern your use of Botinz websites and applications (collectively “Digital Platform”), it is vital to cautiously read and understand this Privacy Policy. By having access to or using our Digital Platform, you acknowledge that you are certain to adhere to both our Terms and this Privacy Policy. Your registration with Botinz signifies your consent to this privacy policy and acceptance of our terms and conditions.

We value transparency and responsibility in managing your Personal Data. Therefore, we encourage you to review this Privacy Policy to understand how we gather, use, and guard your data. If you are not able to comply with these terms, we recommend seeking further guidance or alternatives to our Digital Platform.

Information We Collect

Contact Information: When you create an account or interact with our products and services, we collect your Personal Data such as your call and e-mail address. These records enable us to communicate with you effectively and provide tailored assistance when needed.

Account Credentials: To ensure the security of your account, we receive and collate account credentials, consisting of your selected username and password. These credentials are encrypted and protected to prevent unauthorized persons from gaining access to your Botinz account.

Payment Information: If you choose to engage in transactions through Botinz, be it to pay for services of freelancers or for settlement of bills, we may accumulate payment information which includes credit card information. We utilize industry-fashionable encryption and security protocols to protect your payment data to ensure safe and smooth transactions. We partner with only payment solutions providers that are PCI DSS compliant.

Profile Information: Your Botinz profile also carries additional data about you, inclusive of information about your skills, qualifications, work histories, and preferences. This information helps us customize your experience on the platform and connect you with relevant opportunities.

Communication History: We may collect and keep track of your communications with Botinz, together with messages, emails, and different varieties of correspondence. This permits us to offer customer service, remedy disputes, and improve our service-based user feedback.

Usage Data: When you get admission to or use Botinz, we automatically collect positive utilization data, which includes your IP address, device data, browser type, and operating system.

 These records help us analyze developments, diagnose technical problems, and optimize the overall performance and functionality of our platform.

We are committed to retaining the confidentiality and security of your Personal Data and adhere to strict privacy practices according to applicable legal guidelines and rules. If you have any questions or concerns regarding the use of your Personal Data, please contact us.

Cookies and Tracking Technologies

At Botinz, we use cookies and similar monitoring technology to enhance your browsing experience and to improve the functionality of our platform. Cookies are small text files saved to your device whilst you go to a website. They assist us in recognizing your device and preferences, analyzing traffic patterns, and personalizing content to better suit your needs.

We use both session cookies, which might be temporary and expire when you close your browser, and persistent cookies, which remain on your device for a set period or till you delete them. We can also use third-party cookies and analytics for advertising, and other purposes as described in our Cookie Policy.

By using Botinz, you consent to the use of cookies and similar monitoring technologies as outlined in our Cookie Policy. You have the right to manage cookie preferences through your browser settings or via adjusting the settings inside your Botinz account. Please be aware that disabling certain cookies may have an additional effect on the functionality of the platform and limit your access to certain functionalities. For additional information about how we use cookies and the way you can control your choices, please refer to our Cookie Policy.

Data Sharing and Disclosure

At Botinz, we are committed to transparency regarding how we share and disclose personal information. Below, we outline the circumstances under which we may share your personal information:

Service Providers and Partners: We share information with trusted service providers and partners who help us enhance our services. These consist of cloud hosting vendors, fee processors, and advertising and marketing partners. We ensure they adhere to strict confidentiality and safety standards.

Clients and Freelancers: In the context of project-related communication and collaboration, we may facilitate the sharing of personal information between clients and freelancers registered on our platform. This may include sharing contact details, project specifications, and other relevant information necessary for effective collaboration. We prioritize the privacy and security of all parties involved and implement measures to protect sensitive information during project interactions.

Law Enforcement or Regulatory Authorities: We may divulge Personal Data in response to legal requests or investigations. We take privacy laws seriously and would only reveal records when legally required.

Data Security

We prioritize the security of your data. Here’s what we do:

Security Measures: We use encryption, get entry to controls, firewalls, and normal safety audits to protect your records.

Continuous Monitoring and Improvement: Our protection group video display units and updates our protocols to cope with new threats.

Employee Training and Awareness: We teach our personnel about records safety satisfactory practices.

Third-Party Security Assessments: We verify our provider carriers to make sure they meet our safety requirements.

 While we take many precautions, no method of transmission over the net is a hundred percent secured. Despite our quality efforts, we cannot guarantee absolute safety.

Data Retention

We preserve Private Data only for as so long as it is needed to meet the purposes outlined in this Privacy Policy:

Purpose-Based Retention: We hold data for as long as it is needed for the precise functions for which it was accumulated.

Legal Requirements: We may also hold data longer to conform with legal responsibilities.

User Preferences: We respect your preferences regarding the retention of your personal information. If you wish to request the deletion of your data, please contact us, and we will promptly process your request by applicable laws and our internal policies.

Data Anonymization: We may also anonymize data for analytical purposes, making it non-identifiable.

Your Rights and Choices

We recognize your rights and offer options to exercise control over your data:

Access, Correction, and Deletion: You can access, update, or delete your data. Whenever you need to take any of these actions simply contact us to make a request.

Objection to Processing: You can object to the processing of your data if it’s primarily based on a valid reason or used for direct advertising.

Withdrawal of Consent: If you have given consent for records processing, you may withdraw it at any time.

Other Rights: In addition to the above rights, you may have other rights under applicable data protection laws, such as the right to data portability or the right to complain with a supervisory authority. If you have any questions or wish to exercise your rights under applicable data protection laws, please contact us for further assistance.

Children's Privacy

We’re dedicated to protecting children's privacy. We adhere to the following principles regarding children's privacy:

Age Restriction: Our services are designed for individuals who are 18 years of age or older by Nigerian data protection laws. We do not knowingly collect personal information from individuals under the age of 18. If you are under the age of 18, please do not use or attempt to register with Botinz. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete such information by NDPR requirements.

Parental Consent: We encourage parents and guardians to actively supervise their children's online activities and to engage in discussions about privacy and safety practices with them. If you are a parent or guardian and believe that your child has provided personal information to Botinz without your consent, please contact us immediately, and we will promptly take appropriate measures to address the situation following NDPR guidelines.

Education and Awareness: We are committed to raising awareness about children's privacy and promoting responsible online behavior among parents, guardians, and children.

If you have any questions or concerns about children's privacy or our practices regarding the collection of personal information from children, please contact us for further assistance.

Changes to this Privacy Policy

 We may also update this Privacy Policy from time to time. Any adjustments made become effective immediately upon posting the revised policy on our platform. We advise that you check this policy periodically. Your continued use of Botinz after an update/adjustment signifies your acceptance of the updates.

Contact Us

If you have any questions or issues regarding this Privacy Policy or our privacy practices, please contact us at support@botinz.com We welcome your feedback and will provide you with a response to your inquiry.